What do I look for in an adviser
Looking after a financial planning business is as frightening as it is cool. Our business environment is super regulated and complex and the impact we have on our clients through our services is far reaching.
I get crazy passionate when I tell my kids what I do for a living, because my team makes a tangible difference in the lives of our clients every day. We help people make sense of their financial stuff… we help them plan better, prepare better and overcome better. Because “life happens” to us all at some stage.
So having the right people on our team becomes critical.
We’ve recently invited some additional advisers to join our team so we can serve our clients better. It’s been great fun meeting advisers keen to join our team and making a call about who we invite in has been challenging but insightful too.
The process has really honed my thinking about what we do, why we do it and how we can best serve our clients. And made me realise: what I look for in an adviser as the leader of this business is the same as what I look for in an adviser as a client.
Warmth
I’m sorry, but life is deeply personal and the stakes are huge. In fact, they’re everything! I want someone who “gets me”, who seeks to understand first… someone who can empathise with me about me and my life.
Cleverness
So I’m not an expert in everything and I don’t know what I don’t know. So when it comes to taking care of me and my family, I need someone who knows stuff, can demonstrate value to me (because I’m paying, man!) and can get the job done.
Honesty
I guess if I feel a genuine connection and become convinced they’re smart enough to help me, the trust comes naturally. This one is tough because someone can’t just say, “I’m honest!” to convince me. I must see it demonstrated incrementally over time.
I’m so excited about what the future holds for us as a business because of the team we’ve put in place and what that will mean for our clients!
If you don’t have an adviser or need a new one, take a look at our team. Reach out and let them become Your Team to help you get your stuff sorted! It’s what we’re obsessed with.